Some users' Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune
Issue ID: MO810761
Affected services: Exchange Online, Microsoft 365 apps, Microsoft 365 suite, Microsoft Defender XDR, Microsoft Teams, OneDrive for Business
Status: Service degradation
Issue type: Incident
Start time: Jul 11, 2024, 10:35 PM GMT+5:30
User impact:
Users' Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune.
More info:
This issue affects the following Microsoft 365 desktop apps for Mac: AutoUpdate, Defender, Excel, OneNote, PowerPoint, OneDrive, Outlook, and Microsoft Teams. Users that have access to the corresponding mobile or web apps can use these to bypass the problem while we address this impact.
Scope of impact:
Any user attempting to utilize any Microsoft 365 service desktop app for Mac may be affected by this event.
Root cause:
A recent configuration change is causing some users' Microsoft 365 service desktop apps for Mac to shut down and reinstall.
Current status:
Jul 12, 2024, 8:18 AM GMT+5:30
Microsoft team configuration fix has been validated and they've determined that it will be deployed by Saturday, July 13, 2024 at 5:29 AM GMT+5:30
We're monitoring this deployment and will update as the process continues.
Issue ID: MO810761
Affected services: Exchange Online, Microsoft 365 apps, Microsoft 365 suite, Microsoft Defender XDR, Microsoft Teams, OneDrive for Business
Status: Service degradation
Issue type: Incident
Start time: Jul 11, 2024, 10:35 PM GMT+5:30
User impact:
Users' Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune.
More info:
This issue affects the following Microsoft 365 desktop apps for Mac: AutoUpdate, Defender, Excel, OneNote, PowerPoint, OneDrive, Outlook, and Microsoft Teams. Users that have access to the corresponding mobile or web apps can use these to bypass the problem while we address this impact.
Scope of impact:
Any user attempting to utilize any Microsoft 365 service desktop app for Mac may be affected by this event.
Root cause:
A recent configuration change is causing some users' Microsoft 365 service desktop apps for Mac to shut down and reinstall.
Current status:
Jul 12, 2024, 8:18 AM GMT+5:30
Microsoft team configuration fix has been validated and they've determined that it will be deployed by Saturday, July 13, 2024 at 5:29 AM GMT+5:30
We're monitoring this deployment and will update as the process continues.
Next update by:
Saturday, July 13, 2024 at 4:00 AM GMT+5:30
Saturday, July 13, 2024 at 4:00 AM GMT+5:30